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  • 2 Communicative
  • 3 Unique helping hand for (international) tenants
  • 4 Lawful

The reclaiming process explained

DepoClaim works intensively to reclaim your deposit as soon as possible. As long as DepoClaim has no success, you will not have any obligations towards DepoClaim. This means that DepoClaim is working in line with the No Cure No Pay principle

DepoClaim works with the No Cure No Pay principle

Step 1 Contact us

Do you think that your deposit is illegitimately withhold? Get in touch with us! Using the contact form on this website allows you to contact us directly.

Step 2 Documentation

Next, we will ask you to send us all the information that you have regarding the case. The more information you provide us, the better we can represent you in your case, and the higher the possibility that your deposit will be refunded.

Personal details will be handled with care according to the Dutch Personal Data Protection Act.

DepoClaim is your exclusive representative in the reclaiming process

Step 3 Acceptance and Claim

Congratulations, we will work on your case! From this moment on, we will represent you in your claim. This also means that you no longer have to worry about the reclaiming process.

Step 4 The refunding process

In this step we will use all the possibilities within the Dutch law system to refund your deposit. Unfortunately, this process might take a few months. Therefore, we are forced to ask for some patience from your side. During the process we will regularly inform you with the most important updates. And of course, you can always reach us for all your questions.

Stap 5 Payment

We did it! We have refunded your deposit and we will transfer the right amount to you. Together we brought justice to the Dutch housing market!

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DepoClaim tries to ensure recovery of the deposit. In order to execute our activities we charge a so-called Succesfee. To avoid any misunderstandings about this succesfee, the fee is explained below. DepoClaim works according to the No Cure No Pay principle. This means that a payment only needs to be made when we have successfully refunded your deposit. This succesfee includes all expenses, so you will not be surprised with unforeseen charges. The succesfee will be a percentage of the total deposit. The height of this percentage will always be communicated transparently.

Deposit Succesfee percentage
Up to € 1000,-- 35%
From € 1000,-- to € 1500,-- 30%
From € 1500,-- 25%

Terms and conditions

To represent you in your case, DepoClaim has some terms and conditions to guarantee that the deposit will be refunded.

Obligatory terms and conditions:

  • The rental contract must have been terminated within the last 5 years.
  • The rental contract applied to an accommodation (an apartment or living space).
  • You need to have proof of an invoice regarding the deposit that has been paid.

Additional terms and conditions: These additional terms and conditions are not obligatory for the acceptance of your case. However, the more information you can provide, the better we can represent you and the higher the possibility that you will receive your deposit. Think of documents, such as:

  • Pictures / recordings of the room you rented before and after the rental period;
  • Written interaction between you and the house owner, or the company you rented from;
  • A form with the status of the room when you started renting the accommodation;
  • All other information that might be useful for the case. If you are not sure about the information you want to deliver, contact us and together we will assess if the information is useful.