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The reclaiming process explained

DepoClaim works intensively to make sure that you receive what's rightfully yours. As long as DepoClaim has no success, you will not have any obligations towards DepoClaim. But what does the representation service of DepoClaim looks like?

Step 1 Contact us

Do you think that your landlord has charged unlawful costs at the beginning of your contract? Or do you think that your deposit is unlawfully kept by the landlord? Get in touch with us! Also when you are not sure about your legal position you can use our contact form on the website or send an e-mail to Based on the information that we received from your inquiry, we will give a free advice regarding your case.

Step 2 Documentation

Next, we will ask you to send us all the information that you have regarding the case. Think of the rental contract, invoices, but also e-mails and Whatsapp conversations with your landlord. The more information you provide us, the better we can represent you in your case and the higher the possibility that your case will be a success.

Personal details will be handled with care according to the Dutch Personal Data Protection Act.

Step 3 Acceptance and claim

Congratulations, we will work on your case! From this moment on, we will represent you in your case. We will send you our legal documentation so that we can legitimately represent you. This also means that you don’t have to worry about the legal process anymore.

Step 4 The refunding process

In this step we will use all the possibilities within the Dutch law system to recover what's rightfully yours. Unfortunately, this process might take a few months. Therefore, we are forced to ask for some patience from your side. During the process we will regularly inform you on the most important updates. And of course, if you have any new insights or just some simple questions, you can always reach us!

Stap 5 Success

We did it! We succeeded to help you in your case and reclaimed what's rightfully yours! We will transfer the amount to your personal bank account. Together we brought a little more justice to the Dutch housing market. We will transfer the amount as soon as possible to your bank account.


DepoClaim makes sure that you receive what's rightfully yours. DepoClaim does so by offering free advice at first. After that, DepoClaim offers a representation service in which we charge a so-called succesfee. All aspects regarding this fee always will be communicated openly. This is the only fee that DepoClaim charges with respect to the service. No hidden costs or payments afterwards.

DepoClaim works according to the No Cure No Pay principle. This means that a payment only needs to be made when we have successfully received the deposit or other unlawfully paid costs. Also, it is possible to agree on an hourly rate based on which the case is handled by us.

Deposit Succesfee percentage
Up to € 1000,- 32,5%
From € 1000,- to € 1500,- 30%
From € 1500,- 25%

Terms and conditions

To represent you as good as possible and to bring clarity in our services, DepoClaim uses terms and conditions to guarantee an honest and open service.

Obligatory terms and conditions:

  • The rental contract must have been terminated within the last 5 years.
  • The rental contract applied to an accommodation (an apartment or living space).
  • You need to have proof of an invoice regarding the deposit that has been paid.

Additional terms and conditions These additional terms and conditions are not obligatory for the acceptance of your case. However, the more information you can provide us, the better we can represent you. Think of all sorts of documents, such as:

  • Pictures or recordings of the room you rented before and after the rental period, such as a check-in or check-out report;
  • Written interaction between you and the house owner, or the company you rented from;
  • A form with the status of the room when you started renting the accommodation;
  • All other information that might be useful for the case. Are you not sure of what information is relevant? Just let us know! Together we will assess if the information is useful to represent you in the case.


  • Bulgersteyn 7237
  • 3011 AB Rotterdam
  • CoC: 77513428
  • IBAN: NL87KNAB0257288899



We want to make the housing market fairer

DepoClaim is a new Rotterdam initiative from Koen Dorsman and Victor Stijntjes. They help scammed tenants recover their deposit.

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